OPERATIONAL PLAN 2021-2022

Welcome

The Mont Habitant Team is committed to implementing the Public Health recommended sanitation measures for the 2021-2022 season.

Season Pass and Day Ticket

Season pass holders aged 13 and over or day ticket holders will need to bring their proof of vaccination (QR code) and a photo ID to obtain their 2021-2022 season pass or day ticket.

Validation of vaccination passports must be done in person at the Customer Service or at the ticket office. This validation will only be necessary once during the season when you pick up your pass. With your pass, you will not be asked again for your proof of vaccination at the lifts.

Daily ticket: Validation of vaccination passports will be done in person at the ticket office when you pick up your ticket.

Tickets will be on sale at monthabitant.com

Refund request – health measures

For all refund requests following the new regulations put in place by the government, you have until November 28, 2021 to obtain a reimbursement according to our reimbursement policy.

Please send your refund request to: ecole@monthabitant.com

After November 28, 2021,, it will no longer be possible to request a refund in relation to the sanitary measures, even if the measures change during the season.

Ski lifts

The lifts will be at 100% capacity. The use of the lift by users from the same household is preferred. In the queue and on the chairlifts, it is recommended to wear face coverings (neck warmer, ski mask covering the nose and mouth).

Snow school and Racing team

Ski / snowboard lessons and Racing team activities are permitted. It is recommended to wear face coverings (neck warmer, ski mask covering the nose and mouth).

Store, rentals and indoor lockers

It is mandatory to wear a mask indoors for people 10 years old and over. The capacity is based on its surface area and the respect of the physical distance of 1 meter between people not residing under the same roof.

Ski Chalet

The Ski chalet is open for warm-up only. It is not permitted to eat inside. The cafeteria and resto-bar are closed. Take out only. Your car is your chalet. No personal items can be left inside.

FREQUENTLY ASKED QUESTIONS (FAQ)

Here are some questions and answers that will help you understand how we will proceed this winter.

Why do I need to come in to have my vaccination passport validated?

The decision to implement a vaccination passport for skiing is not a business decision, but a public health directive. The Quebec Ski Areas Association (ASSQ) and the 75 affiliated ski areas have obtained confirmation from the Quebec government that the vaccination passport will be required for those 13 years of age and older to use the ski lifts and to access certain services offered in the ski chalets.

When will the vaccination passport be required at ski resorts?

As soon as you pick up your season pass or day ticket.

I purchased my season pass but I don't have a vaccine pass, what are my options?

Following the purchase of your 2021-2022 membership, you have until November 28, 2021 to obtain a refund according to our refund policy. Please send your refund request to ecole@monthabitant.com

After November 28 2021, it will no longer be possible to request a refund related to health measures, even if the measures change during the season.

What type of visitor does this apply to?

All visitors over 13 years of age. Vaccination passports will be required.

What happens to a person who changes age during the season, i.e. 12 at the beginning and 13 thereafter. Do they need a vaccine passport?

We have been instructed to proceed according to the age of the holder when purchasing the product.

How will the vaccination passport be verified?

On your first visit, you will be asked to present your vaccination passport and proof of photo identification and we will give you your season pass. For daily tickets, a verification will be done at each visit to the ticket office.

For season passes, this validation must be done only once during the season

Why the vaccine passport, we are outside?

In the ski lifts, because of the frequent and prolonged contacts and the lack of distancing.

Can I eat my lunch inside the cafeteria?

Yes, since the vaccination passport was validated when you received your membership and/or day ticket.

Can I use the washrooms or warm up inside?

Yes, since the vaccination passport was validated when you received your membership and/or day ticket.

I am a resident of another province or country, can I ski in Quebec?

Yes, non-Quebec residents travelling to Quebec can go to the places and activities covered by the use of the vaccination passport if they present the following two documents upon entry

  • A valid photo ID with an address outside Quebec;
  • Proof of official COVID-19 vaccination provided by their Canadian country or province.